We have appointed Sophia Howells as Executive Director of Operations to replace former Director, Chris Ellison.
Sophia previously worked as Head of Tenancy and Community Services at Haringey Council where she focused on implementing service improvements to the council’s housing management team. Prior to that, she was Head of Housing Services at B3Living, which she joined after five years in various managerial positions at RHP.
With more than 11 years of experience in the housing sector, Sophia is passionate about delivering excellent customer experiences and building strong links with the local community.
In her new role, she will be responsible for leading and growing the operations directorate, which will contribute to the housing association’s mission to provide better homes, communities, and businesses across Hertfordshire and surrounding areas.
Commenting on her appointment, Sophia said:
Returning to B3Living is a very exciting prospect for me. I know the brilliant things the department has achieved already, and I expect to see even more of this as Director of Operations.
“I look forward to leading our housing and property services teams in our continued efforts to enhance our work to support our residents and communities
Steve Woodcock, our CEO, said:
I am delighted to welcome Sophia onto our Executive Director team.
“I am confident that she will bring fresh ideas and great improvements to our operations that will help us deliver a robust, high-quality service for our customers
Click here for full details of our Executive team.