Service charges are different to rents. They don’t go up by a set %.
Each charge is separate and is based on how much the service costs us to run.
How are they worked out?
We look at what we spent last year, inflation and any works we know are coming up.
Click here for a full breakdown of each service charge and how it's calculated.
We’re still focused on keeping them affordable for you.
'Keep things affordable' cap
If you're a tenant, you might see this on your charges breakdown.
To keep our service charges affordable, we make sure they don’t increase by more than £3 per week.
We've sent you a breakdown to show you. If you have any questions, feel free to contact us.
Note: this doesn't apply to utility bill service charges (gas, electricity, heating).
Your service charges
Every estate is different. Some will take longer to clean or have more trees to look after. So, service charges will be different from home to home depending on where you live.
If you're a tenant, your 2025 rent booklet gives a breakdown of the services on your estate.
If you have any questions, please get in touch and we can give you more details.
Service charges for leaseholders and shared owners
You'll get your 2025-26 service charge estimates by the end of March, if we manage the services on your estate.
If you're a shared owner, you will get 2 x letters:
- A rent booklet
- Service charge estimates
- In September, you'll receive your final accounts.
Note: If your estate has a management company, and they manage the services you get, they can have different billing period