In this section
We want to provide excellent quality services. Click on the links below to find out about our service standards and whether we're meeting them, and how you can influence what we do. If you don't think we're meeting our standards, please do raise a complaint with us.
Got a call from IFF? Click to find out more.
Make a complaint & more on our complaints process
Join the customers who influence our decisions
The quality service you can expect from us
Submit an idea or tell us what's going well
An initiative to strengthen customer relationships